Maxim88 Privacy Policy — Data Protection for Malaysian Users
This policy explains how maxim88 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.
Information We Collect
When you register for or use maxim88's services, we collect several categories of information to ensure your experience runs smoothly and securely.
- Account information: full name, email address, phone number, date of birth, and login details provided during registration.
- Device and browser information: device type, operating system, browser version, IP address, and other technical data automatically transmitted when you browse our platform.
- Payment information: transaction records in MYR, payment methods used such as FPX or local e-Wallets, and deposit and withdrawal history. We do not store credit card numbers directly — this data is processed through certified third-party payment processors.
- Usage data: pages visited, session duration, buttons clicked, games played, and betting activity for internal analytics purposes.
- Cookies: small files stored on your device to maintain login sessions, save preferences, and improve platform performance.
How We Use Your Information
Maxim88 uses the information collected for the following purposes:
- Verifying user identity and processing account registrations securely.
- Processing financial transactions in MYR and managing deposit and withdrawal history.
- Providing responsive customer support and resolving queries accurately.
- Sending account-related notifications, transaction confirmations, and important platform updates.
- Analysing usage patterns to improve platform design, performance, and security.
- Complying with legal obligations and local regulations applicable to the platform's operations in Malaysia.
We do not use your information for third-party marketing purposes without your explicit consent.
Cookies & Tracking Technology
The maxim88 platform uses session cookies and persistent cookies for the following purposes:
- Session cookies: maintains your login status during an active session and is not retained after the browser is closed.
- Persistent cookies: storing language preferences, display settings, and security tokens for a smoother repeat-visit experience.
- Analytics cookies: recording anonymised usage data to help us understand how users interact with different sections of the platform.
You can manage cookie settings through your browser. Please note that disabling certain cookies may affect the overall functionality of the platform, including the ability to log in.
Data Storage & Security
Maxim88 applies strict technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
- All data transmitted between your browser and our servers is protected with SSL/TLS encryption.
- Passwords are stored in hashed form using modern algorithms — we never store passwords in plain text.
- Access to user data within our organisation is restricted to staff who need it to carry out their responsibilities.
- Regular security audits are conducted to identify and address system vulnerabilities.
Your data is stored on servers housed in secure data centres. Retention periods last for as long as your account remains active, or as required by applicable legal obligations.
Sharing Information with Third Parties
Maxim88 does not sell or rent users' personal data to any third party. However, we may share necessary information with the following parties under limited circumstances:
- Payment processors: to facilitate deposit and withdrawal transactions in MYR via approved local payment methods.
- Technology service providers: who help us operate the platform infrastructure, subject to strict confidentiality agreements.
- Relevant authorities: when required by Malaysian law or a valid court order.
In all cases, data sharing is limited to what is strictly necessary and subject to adequate contractual safeguards.
Your Rights as a User
As a registered maxim88 platform user, you have the following rights regarding your personal data:
- Right to access: you may request a copy of the personal information we hold in relation to your account.
- Right to rectification: if any information we hold is inaccurate or out of date, you have the right to request a correction via your account settings or our customer support team.
- Right to erasure: you may request account closure and the deletion of associated data, subject to any applicable legal record-keeping obligations.
To submit any request relating to your data rights, please contact our support team by email at [email protected]. We will process your request within a reasonable timeframe.
If you have further questions about privacy or platform usage, please visit FAQ page us for a quick response.
Policy Updates & Contact Us
Maxim88 reserves the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements applicable in Malaysia. Users will be notified of any material changes via in-platform notifications or their registered email address.
The latest version of this Privacy Policy will always be available on this page. Continued use of the maxim88 platform after any changes take effect will be considered your acceptance of the updated terms.
For any questions, concerns, or requests related to your data privacy, please reach out to us via:
Email: [email protected]